Steps you can take before, during and after a storm to be safe and prepared.
We understand that changes instituted in response to the COVID-19 pandemic makes planning for a storm or being without power even for short periods difficult. Our teams are preparing to respond under the challenging conditions while ensuring the safety of our employees and customers.
Thunderstorms, floods, tornadoes, winter storms—these are all examples of extreme weather that can disrupt your life and threaten your family’s safety.
Having a backup propane generator is the first step in storm preparedness. Many turn on automatically during a power failure.
In order for us to service your tank, we need proper access to it. Please keep your driveway and path to your propane tank as clear as possible of snow accumulation.
If your propane gas gauge reaches 25-35%, and you know a storm is coming, give us a call at 800-647-4427. Or, schedule a delivery using My Account.
Our downloadable safety resources and late-breaking weather updates will help keep your home and family safe. If a storm is coming, visit our website for real-time announcements and links to important safety information.
Download our helpful guides to staying safe and being prepared during a severe weather event.